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Frequently Asked Questions

Order inquiries

If you are inquiring about your order, please email the following information:

  1. Your order confirmation number.
  2. Your name and address.
  3. Date of order.
  4. Product(s) you ordered.
  5. Description of your problem.
  6. Did you order online, by mail or call our phone number?

    Do NOT send credit card information by email.

PAL Videos

We do not carry PAL videos.

Some UK and European VCRs are dual format and will play both NTSC and PAL videos. Please check before ordering.

Printed catalog

We do not have a printed catalog. All products for sale are listed on our site. Online, we can mark products temporarily out of stock, add new merchandise and pass on price reductions quickly.

Retail stores

We are strictly an internet company and do not operate any retail stores.

Selling videos on ieFit.com

If you have videos that you would like to sell on ieFit, please send us an email with a brief description of your proposal. We will have someone from our purchasing department contact you.

Contact info:
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